FAQ

How long will it take to receive my order?

Please allow 3 to 5 business days for your item(s) to be made before shipment. After your item(s) have been processed, you will receive a tracking code and approximate shipping times are as follows:Β 

United States:Β Avg. 7 - 12 business days (after fulfillment).

Canada:Β Avg. 7 - 12 business days (after fulfillment).Β 

United Kingdom:Β Avg. 7 - 10 business days (after fulfillment).Β Β 

Australia:Β Avg. 7 - 12 business days (after fulfillment). Β 

Rest of the world:Β Avg. 10 - 21 business days (after fulfillment).

Can I make any changes to my order?

Unfortunately, the items have now entered production, and changes to the items are not possible (Such As Different Sizing.)

I just received my clothing! How should I wash it?

We always recommend flipping any of our clothing with graphics inside-out prior to washing, as this will help prevent fading over time of the colors. You can wash on a hot or cold cycle, however, we recommend a cool or hang dry for the best results in product longevity.

My order arrived damaged. Can you do anything for me?

Yes, of course! We're so sorry to hear this. If you've received a samaged or defective product, please contact us at store@xtsune.com ASAP and attach a picture of your issue. Once verified, we will immediately send a replacement out to you.